Running a beauty business today takes more than talent and a good eye. It takes smart tech that works behind the scenes so you can focus on making your clients look and feel their best. That’s where a powerful Electronic Point of Sale (EPOS) system comes in.

Today’s EPOS systems don’t just ring up sales, they can help you manage bookings, staff, inventory, and customer relationships all in one centralized place.

If your current setup feels more chaos than control, then it’s likely time to look into upgrading your system. But how do you know which one is right for you?

No need to panic. We’ve rounded up the features that can make running your beauty biz a breeze. Let’s dive in!

Easy Appointment Management

Managing appointments in a beauty business can be a hassle if you don’t stay organized. But your EPOS system can make it effortless.

With customizable appointment times adapted to each customer’s needs, you can easily accommodate clients who require extra pampering without throwing off your entire schedule. Your EPOS can be programmed with key service information—including how long a service takes and when staff actually need to be present. It then automatically blocks the right amount of time, both for the client and for the resources involved.

So whether it’s a quick touch-up or a multi-phase treatment like coloration, your staff aren’t tied up unnecessarily and your chairs stay efficiently booked.

Automated Customer Communication

Keeping clients in the loop shouldn’t take over your time. And with smart customer communication tools built into your EPOS, it won’t. Automatic email reminders keep appointments top-of-mind for your clients, reducing no-shows and last-minute cancellations.

Plus, if you offer prepaid service packages—for example, a series of facials or mani-pedis—the system keeps track of usage for you, so there’s no need to manually tally what’s been redeemed. Your EPOS makes it easy to see how many sessions a customer has used and how many they have left. It’s like having a virtual receptionist who never forgets, freeing you up to focus on delivering flawless results.

Smart Staff and Commission Tracking

You and your team work hard. But your EPOS can do some of the heavy-lifting for you. Take advantage of your EPOS’s built-in commission tracking, which can automatically calculate commissions on upsells, including tax adjustments.

For businesses that rent out chairs to self-employed beauticians, stylists, or other professions, this setup keeps work clean and organized, tracking earnings, tips, and even sending appointment notifications directly to each staff member’s inbox.

Whether you manage a tight-knit crew or a buzzing beauty collective, this feature helps streamline payroll, boost motivation, and give your team the recognition they deserve.

Intelligent Inventory and Service Planning

Ever run out of developer mid-coloration? Not with intelligent inventory on your side.

Your EPOS knows exactly which supplies are needed for each service and how much of them you’ve got left. It even works in reverse: Glance at your stock and instantly see which treatments you can offer without scrambling.

And when you run low on essentials? You’ll get a heads-up to reorder before it disrupts your day. From precise product tracking to proactive planning, this feature keeps your shelves stocked and your services flowing.

Beauty Business Intelligence 

Behind every flawless blowout and glowing facial is data that can help your business shine even brighter. With built-in analytics, your EPOS lets you track peak hours, spot slow spells, and identify which services are sell well—and which ones aren’t.

You can even dive into customer demographics, once you’ve collected them, to understand who’s booking what service and when. Whether it’s discovering your top spenders or planning promos around your busiest times, these insights can transform your gut instincts into strategic decisions.

Gift Cards and Loyalty Programs

Treating clients like VIPs is great for business. But you don’t have to literally bend over backwards to make your customers happy; your EPOS makes it easy!

With built-in gift card functionality, you can let customers share the love (and your services) in just a few clicks. Add in a sleek loyalty program, and you’ve got a recipe for repeat bookings and referrals. Whether it’s rewarding regulars with points or enticing newcomers with a free facial, this feature helps turn feel-good moments into long-term revenue.

Does your EPOS for your beauty business need a makeover? We can help! Contact our EPOS experts to discuss your needs and the solution that will help take your business to the next level.