How can we
    help you?

It’s not just the equipment or the software that counts, support is just as important. We don’t just specialise in EPOS Hardware, but the Software too. So, if you need something specific then please feel free to discuss your requirements over the phone.

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Help & EPOS Support

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support team

Manuals & Guides

Documentation for many of our solutions 

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Software Updates, Drivers, Patch Files

Forums

Our Technical Support Forum

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    Tool

All purchases from us are provided with 30 days unlimited telephone support. This could be helping you get started, programming your EPOS system, or connecting your equipment. Fill in the below boxes if requested by engineers so we can get access to your system

Send Us Your

MENU

CHANGES

We help every size of business succeed. From small projects to large companies, we help businesses succeed on their own terms.

It’s your business – you should be able to run and grow it with tools that serve you, not the other way round.

If you’re having any issues with any of our products, you can either fill in the form above or call us on 01905 790615.

If you already on the phone, please click the new session button for us to provide you with remote support

FAQ

Need answers? Find them here

Couldn’t find what you are looking for?
write to us at helpdesk@e-epos.com

Adding an items to your menu is super simple you only have to program the items in once and in most cases they will automatically be added to the screen, orderpads and promotions if applicable.

E-Epos has complete control and reporting over your Shifts. You can have Daily Takings, Takings by Shift and with the powerful backoffice report on any combinations of Days/Months/Years or Shifts. You can even report on this period vs. another period.

We don’t believe you should have limits on the number of options you offer your clients. Every business is different and sometimes you need to be unique, So if you have a Full Breakfast with 40 options then no need to panic. You can even add all of these options in a single step…

Currently we offer connectivity with Xero, Quickbooks and Sage through our MyEpos Cloud Backoffice solution. We have a powerful set of API’s available so the system can communicate with other technologies as they become available.

Whilst we believe all reports are genuinely catered for, with a little knowledge of Crystal Reports, your reporting can be as flexible as you are. Many resellers offer customised reports so the world is your oyster.

Many systems will either insist on the payment being completed on the Day of the Sale, or make you cash off sales and record them separately. myEPOS will let you do either of these OR roll it into the next Day / Week as you decide in the management setup.

Control of Kitchen Printers is configurable on a per Till basis and you can even override printing so that a specific Order Printer doesn’t operate on a given terminal so for example Bar orders taken at the Bar don’t print at the Bar, yet from the other terminals all Drinks print to the bar.

Yes! E-EPOS knows that businesses frequently order from multiple suppliers to get the best deal. MyEPOS will maintain the margin or profit and loss based on where the particular stock comes from

E-EPOS has complete control and reporting over your Shifts. You can have Daily Takings, Takings by Shift and with the powerful backoffice report on any combinations of Days/Months/Years or Shifts. You can even report on this period vs another period

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How can we Help?

We help every size of business succeed. From small projects to large companies, we help businesses succeed on their own terms.

It’s your business – do you should be able to run and grow it with tools that serve you, not the other way round.

If you’re having any issues with any of our products, you can either fill in the form below or call us on 01905 790615.

Sales Enquiry

Contact our sales team for any
 enquiries

Partnerships

Contact a member of our
partnerships team

Direct Support

Change your menu items easily or use our remote support option if one of our technical advisers has told you to do so

Connect for Remote Support

For us to provide you with remote support please click the start a new session button

Send us Your Menu Changes

Upload your new products and prices directly to us for fast changes on your terminal

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GET IN TOUCH WITH US

How to find us

6 Saint Peters Walk
Droitwich, Worcestershire
WR9 8EU

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Help & Support

Or Call Us On 01905 790615

Contact Our Sales Team

If your new to us fill in the form below

Or Call Us On 01905 790615

Partnership Enquiries

For business opportunities

Or Call Us On 01905 790615