GET QUICKER RESPONSES

FOR FREE ONLINE

You may be aware that our phones are always busy, but we still want you to feel supported and secure. This is why we are launching new digital support options to help you thrive.

To get FREE Support, all you have to do is Follow us on Facebook

WE WANT TO SUPPORT YOU THE BEST WE CAN

Got a Christmas menu to add to your till? Or maybe a new Christmas discount? We will add your new menu options, any discounts and provide technical support all for FREE if you follow us on Facebook. We have a few different options for online support, these include:

 

HELP US HELP YOU

We love our customers and we want you to know. No matter the size of your business, our support tools are here to help thrive, thrive and grow.

QUICKER RESPONSES & BETTER SOLUTIONS

Got any menu changes that need doing? We now have an easy way to send these requests via our website. This allows our team to get these requests quicker and in a more legible format.

A HELP CENTRE FOR ALL THINGS EPOS

We have created a help centre for all things EPOS with useful guides, tips and tricks, downloadable tools and general advice.

MORE OPTIONS FOR FASTER RESPONSE RATES

Our website chat bot is now live and ready to go… it is in the bottom right-hand corner of the screen! Or you can WhatsApp us at 07984-112000 for FREE technical support. (All calls will be charged as normal).

FAQ

Need answers? Find them here

Couldn’t find what you are looking for?
write to us at helpdesk@e-epos.com

Adding an items to your menu is super simple you only have to program the items in once and in most cases they will automatically be added to the screen, orderpads and promotions if applicable.

E-Epos has complete control and reporting over your Shifts. You can have Daily Takings, Takings by Shift and with the powerful backoffice report on any combinations of Days/Months/Years or Shifts. You can even report on this period vs. another period.

We don’t believe you should have limits on the number of options you offer your clients. Every business is different and sometimes you need to be unique, So if you have a Full Breakfast with 40 options then no need to panic. You can even add all of these options in a single step…

Currently we offer connectivity with Xero, Quickbooks and Sage through our MyEpos Cloud Backoffice solution. We have a powerful set of API’s available so the system can communicate with other technologies as they become available.

Whilst we believe all reports are genuinely catered for, with a little knowledge of Crystal Reports, your reporting can be as flexible as you are. Many resellers offer customised reports so the world is your oyster.

Many systems will either insist on the payment being completed on the Day of the Sale, or make you cash off sales and record them separately. myEPOS will let you do either of these OR roll it into the next Day / Week as you decide in the management setup.

Control of Kitchen Printers is configurable on a per Till basis and you can even override printing so that a specific Order Printer doesn’t operate on a given terminal so for example Bar orders taken at the Bar don’t print at the Bar, yet from the other terminals all Drinks print to the bar.

Yes! E-EPOS knows that businesses frequently order from multiple suppliers to get the best deal. MyEPOS will maintain the margin or profit and loss based on where the particular stock comes from

E-EPOS has complete control and reporting over your Shifts. You can have Daily Takings, Takings by Shift and with the powerful backoffice report on any combinations of Days/Months/Years or Shifts. You can even report on this period vs another period

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