Kelman’s Deli is the kind of place where tradition still matters. The meat is cut with care, the customers are greeted by name, and the quality of the food speaks for itself.

But behind the counter, things weren’t quite as smooth. The team was juggling analog scales, scribbled notes, and a mountain of paperwork just to keep track of stock and meat origin. Meat traceability down to the cow and cut is required, yet Kelman’s was stuck in a system that relied more on memory than accuracy.

Kelmen’s knew they needed more than just new scales, they needed a smarter way to work.

Enter Everything EPOS: a partner that can balance tradition and tech. Together, they set out to replace pen-and-paper chaos with sleek electronic records, giving Kelman’s the tools to track every steak’s story from farm to fridge, without losing the soul of the shop.

Digitising Deli Ops

Everything EPOS stepped in with a tailored system that turned Kelman’s Deli into a behind-the-counter brain that enables accurate compliance, as well as improved convenience and customer experience.

At the heart of the system is an intelligent label generation powered by GS1-compliant barcodes, an international system for encoding product data in a standardized format. These barcodes allow each item to carry critical information such as origin farm, batch number, expiration date, and allergens, all embedded in a scannable label.

As soon as a product is weighed, the system automatically prints a label that’s more than just a price tag. Each one includes:

• Farm of origin and full traceability back to the animal
• Use-by date for freshness and safety
• Cooking instructions and temperature guidance
• Suggested pairings to elevate the meal
• Allergen information for customer protection
• Embedded weight and price data

This label becomes the product’s passport. Whether scanned at the till or pre-packaged for grab-and-go, the barcode carries all the necessary data so the system instantly knows what to charge, how much it weighs, and where it came from, eliminating the need for manual input and the risk of human error.

Even with the scales and tills located in separate parts of the shop, Everything EPOS ensured seamless communication between systems. Every scan feeds into a central backend, creating a digital audit trail that satisfies food agency requirements and simplifies stock tracking.

Meat, Metrics, and Merry Customers

With food safety traceability now fully digitised, the Kelman’s team can focus on what they do best: serving quality products with confidence and smiles. But the benefits go far beyond the counter.

Thanks to Everything EPOS’s integrated backend, Kelman’s now has real-time visibility into what’s selling, what’s stalling, and what needs restocking. Holiday pre-orders are no longer a guessing game; staff can track demand as it builds, predict inventory needs, and avoid last-minute scrambles. Whether it’s a Christmas ham or a seasonal meat box, the system knows how many have been sold, how many are still needed, and when to place the next order.

Even the deli’s Weekly Savers Club—a layaway program where customers pay $2.50 a week towards holiday meat boxes—is tracked effortlessly. The till system manages Christmas Clubs, monitors payments, and ensures every customer gets what they’ve paid for, right on time.

In short, Kelman’s has gone from pen-and-paper to predictive planning. With Everything EPOS, they’ve turned compliance into confidence, and tradition into a tech-enabled triumph.

Are you ready to transform your business with a fully integrated EPOS solution? If so, Everything EPOS is here to guide you and help you make the best decisions. Contact our EPOS specialists to discuss your business needs and strategic solutions.