2022

ICR retail & hospitality Error Codes

5 min read

Picture of Hayley Muckle   ·   11th September 2022

Hayley Muckle · 11th September 2022

Error message

 

Meaning

Sign on first

Transaction attempted without a clerk being signed on.

No such Clerk

Attempt to sign on with a secret number that doesn’t exist.

Misoperation

General misoperation error.

Print Buff Empty

Attempt to print a receipt without one being available.

REG Mode

Attempt to use a function that can only be used in REG Mode.

X or Z Mode

Attempt to use a function that can only be used in X or Z Mode.

Sign off First

Attempt to got to Home Mode whilst in the middle of a sale.

No Int Buff Avail

Attempt to perform clerk interrupt, but there are too many clerks with sales open.

Close Drawer  

Attempt to use the register with the drawer open.

Minimum stock

The product has reached its minimum stock level.

Customer not found

A customer has been entered using a customer number that does not exist.

Zero price

The item registered has no preset price.

Inhibit Open Amt

You have tried overriding a price on a preset item.

Split tendering Inhbtd

The option to partial tender has been disabled on this finalise key.

MODE Operation Inhbtd

The Clerk is not allowed to sign on in the currently selected mode.

Operation Inhibited

The Clerk is not allowed to use that function.

IDC File near end

Too many items have been registered – finalize the sale.

Multiple Refunds Inhibtd

More than one refund mode operation has been attempted, come out of refund mode, then go back again to attempt a second one.

Print Buffer Full

Too many items have been registered – finalize the sale.

Printer Error

General printer error.

No Customer

Check the RJ Printer.

Check not Open

Attempt to use a customer specific function without a customer on.

Too Many Checks

An Old Check function used to open a check that doesn’t exist.

No Check Open

An attempt to New Balance a sale, without a check being open.

Check Already Open

An attempt to open a check, when you already have one open.

Check No. Busy

The selected check is in use somewhere else.

No Active Clerks

The active clerks list has been used, none are active.

Opened by another Clerk

The selected check has been opened by another clerk, and the clerk in use is not allowed to open other clerk’s checks.

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